FAQ

All of our products are fully compatible with X-Plane. The majority of products are compatible with MSFS 2020 and Prepar3D. Check each item page to see the details about its compatibility.

Aviatek does not provide G1000 software. Our G1000 is recognised as an external display for your PC. You need a 3rd party software to display on the screen. 

We highly recommend the default X-Plane 11 G1000 which is already built-in in the flight simulator.

Another great option is the G1000 NXi in the MSFS 2020 by Working Title.

For Prepar3D we recommend using Mindstar G1000.

There is no assembly required for all of our Plug & Play devices like AV G1000, AV GMA 1347, AV GMC 710 or AV GCU 475.

Some of the switches panels require additional assembly like wiring switches with an interface board.

Please consult a product description for more details.

DC power adapters shipped with each Plug & Play device works with 100 → 240 V ac.

We ship power adapters with an EU plug and US plug in case of the USA.

The warranty period is 2 years on materials and 1 year on repair work from the invoice date.

We offer a 30 day money-back guarantee on all items returned in original condition with original packaging.

Shipping charges are non-refundable.

We ship internationally with either FedEx or UPS. All shipments are tracked and fully insured.

We don't tend to keep stock as most of our products are made to order. Therefore shipping time is usually within 5-6 weeks.

All orders are shipped from our facilities in Mataró (Barcelona), Spain.