FAQ

Which flight simulators are compatible with?

Currently we support both X-Plane and Prepar3D.

We will make sure that all of our products are compatible with MSFS 2020 when released.

What G1000 software do you provide?

Aviatek does not provide G1000 software. Our G1000 is recognised as an external display for your PC. You need a 3rd party software to display on the screen. 

We highly recommend the default X-Plane 11 G1000 which is already built-in in the flight simulator.

For Prepar3D we recommend using Mindstar G1000.

Is there any assembly required?

There is no assembly required for all of our Plug & Play devices like AV G1000, AV GMA 1347, AV GMC 710 or AV GCU 475.

Some of the switches panels require additional assembly like wiring switches with an interface board.

Please consult a product description for more details.

Will the power adapter work in my country?

DC power adapters shipped with each Plug & Play device works with 100 → 240 V ac.

We ship power adapters with an EU plug. Please leave an order note if you would like an US plug instead.

What is your product warranty?

The warranty period is 2 years on materials and 1 year on repair work from the invoice date.

What is your return policy?

We offer a 30 day money-back guarantee on all items returned in original condition with original packaging.

Shipping charges are non-refundable.

How will my order be shipped?

We ship internationally with FedEx. All shipments are tracked and insured.

When will my order be shipped?

We don't tend to keep stock as most of our products are made to order. Therefore shipping time is usually within 3-4 weeks.

Where do you ship from?

All orders are shipped from our facilities in Mataró (Barcelona), Spain.

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